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Privacy Policy

Our contact details

Name: Toni Priddey
Address: Pioneer House, Pioneer Business Park, North Rd, Ellesmere Port CH65 1AD
E-mail: support@first4maths.co.uk
Privacy noticed completed 01/09/2022

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

The type of personal information we collect

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Signing up to either the Free or Standard First4Maths Academy Membership
  • Signing up for a course
  • Purchasing a resource
  • Downloading a free resource
  • Signing up to our database
  • Completing our website contact us form
  • Booking a call through our website

We use the information that you have given us in order to provide information about the services we provide.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

You are able to remove your consent at any time. You can do this by contacting support@first4maths.co.uk

How we store your personal information

Your information is securely stored. We keep your name, email address, phone number (if given) and address (if given) until asked to remove it by deleting it off our database.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at support@first4maths.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Pioneer House, Pioneer Business Park, North Rd, Ellesmere Port CH65 1AD. You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk